Communicate+Effectively

**Communicate Effectively** DOWNLOAD ||  ||   ||   ||
 * [[image:4191342853.jpg width="176" height="131" caption="Rani en Baslis"]] || [[image:j0309615.jpg width="180" height="127"]] || [[image:BLAH.jpg width="136" height="127"]] || [[image:jst-7042-2.gif width="162" height="131"]] || [[image:Communication-problems.jpg width="168" height="134"]] ||
 * [[file:Competency TitleCommunicate effectively.doc]] || SPECIFIC COMPETENCY:
 * [[file:Competency TitleCommunicate effectively.doc]] || SPECIFIC COMPETENCY:

__**UNIT DESCRIPTOR:**__ The focus of the unit is to establish and maintain interpersonal communication and to derive meaning from a range of oral/ signed texts in familiar and some unfamiliar contexts. **__ EMPLOYABILITY SKILLS: __** The required outcomes described in this unit of competency contain applicable facets of employability skills. The qualification’s employability skills summary in which this unit is included will assist in identifying employability skill requirements. **__APPLICATION OF UNIT:__** This unit provides learners with the skills and knowledge necessary to communicate verbally or in a signed language. Learners will develop basic skills of information exchange in familiar and some unfamiliar environments. It is designed for application and integration of verbal communication skills with a range of suitable units.Where application is a part of the //Certificate II in Education and Skills Development//, it is recommended that application is integrated with other units __**CRITICAL ASPECTS AND EVIDENCE**__ - demonstration - interactions to be observed or recorded on several occasions over a period of time. Speaking/signing and listening/attending progression to be reported on and discussed  with a teacher, lecturer,advisor.  - where performance criteria include a list of concepts of knowledge (eg. empathy, maintaining rapport, intonation), it is assumed that most of these will be included as  part of the teaching/learning program. It is envisaged that all the listed items be assessed individually - competence in one or two being sufficient evidence that the  criteria can be met.
 * **appropriate skills and language/signing to manage interactions in an increasing range of formal and informal settings **
 * **variations in tone of voice, intonation and stress **
 * **an awareness of the rules for taking part in interactions in a wide range of familiar and unfamiliar work, academic, social, community and cultural contexts **

situation || instructions,accounts, opinions and descriptions. || maintain formal and conversations || interruption and change of topic || **//communication//** || **//communication breakdown//** || breakdown ||
 * || **ELEMENTS** ||  || **PERFORMANCE CRITERIA** ||
 * 1 || ** Attend and Respond ** || 1.1 || Listen/look for and follow the gist of fact, explanation, instructions, accounts, opinions and descriptions ||
 * ||  || 1.2 || Listen/look for details ||
 * ||  || 1.3 || Listen to/look and identify simply **expressed feelings** ||
 * ||  || 1.4 || Respond to simple questions ||
 * ||  || 1.5 || Ask questions to clarify meaning ||
 * 2 || ** Speak or sign to communicate ** || 2.1 || Adapt contributions to suit audience, context, purpose and
 * 2 || ** Speak or sign to communicate ** || 2.1 || Adapt contributions to suit audience, context, purpose and
 * ||  || 2.2 || Use appropriate **//tone, pace and intonation//** ||
 * ||  || 2.3 || Express clearly statements of fact, explanations,
 * 3 || ** Engage in conversation ** || 3.1 || Use **//cues and conventions//** to establish and
 * ||  || 3.2 || Respect **//cultural preferences//** in communication ||
 * ||  || 3.3 || Use appropriate phrases and linguistic elements for
 * ||  || 3.4 || Use cues and conventions to conclude a conversation ||
 * 4 || ** Understand the factors which contribute to communication breakdown ** || 4.1 || Identify the factors which cause **//barriers to//**
 * ||  || 4.2 || Establish whether it is appropriate to **//repair the//**
 * ||  || 4.3 || Develop strategies to minimise communication